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Manychat tips and tricks

Build your Manychat product know-how with help from your peers.

  • 106 Topics
  • 154 Replies
106 Topics
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Coexistencia en WhatsApp y Manychat: la función que estábamos esperando (¡y que por fin llegó!)

“Quiero automatizar pero no quiero perder mi WhatsApp Business.”—Todo dueño de negocio en algún momento de su vida. Buenas noticias: ¡esa excusa se acabó! Meta y Manychat lanzaron una funcionalidad poderosa y práctica . Se llama Coexistencia y permite conectar tu número de WhatsApp a Manychat sin tener que apagar ni desinstalar la app de WhatsApp Business.¿Qué significa esto?✔️ Vas a poder automatizar la atención al cliente con todo el poder de Manychat: IA, respuestas automáticas, recolección de datos...✔️ Y al mismo tiempo, vas a poder seguir usando tu app de WhatsApp Business como siempre. Sin perder contactos, sin romper nada.¿Dónde está el truco?En serio, no hay. Solo hay un par de limitaciones menores: no se pueden editar mensajes una vez enviados, se pierden algunas funciones como la localización en vivo y los mensajes de visualización única, y las listas de difusión ahora son reemplazadas por envíos masivos con plantillas (sí, pagos).Pero para un negocio que ya está funcionando

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Victor Rodriguez
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
🚨 ¿Usar Manychat te puede bloquear la cuenta de IG o WA?

No!Y la explicación completa quedó en esta publicación:Si te gusta más el formato de video, y querés aprender cómo usar Manychat sin que te penalicen, evitar shadowban, cuándo usar PRO, cómo automatizar todo sin romper las reglas, y mucho más...🎥 Mirá el video: 

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Gustavo Boregio
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Listen audios in WhatsApp with Manychat + Make + AI

Manychat can now listen 👂✨ WhatsApp voice transcriptions with AI + MakeHey fellow bot builders!You can now automatically process voice messages on WhatsApp. Yes, finally!With Manychat + Make + Whisper AI, you can:✅ Capture voice notes✅ Transcribe them to text✅ Trigger intelligent responses with GPT✅ Automate it all via a simple Make flowPerfect for bots receiving lots of audio input, verbal requests, or users who just love to speak instead of type.📹 Full step-by-step video here:Let us know if you're building with this—we’d love to see what you're cooking up! 

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Gustavo Boregio
3ayac_belyak
3ayac_belyak
posted in Manychat tips and tricks
Add a field to contact which shows the conversation is open or not

Please add a field to contacts which shows the conversation is open or not. This will help better manage contacts and create better segments. Thank you!

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3ayac_belyak
sarahgav.social
Manychat Team Member
sarahgav.socialManychat Team Member
published in Manychat tips and tricks
How to Build a Successful Brand on Socials [NEW PODCAST EPISODE]

 Hey Manychatters!In this episode of the Just Send It podcast, I sat down with fashion & wellness creator, Alex Ochoa Suo to learn how she grew her brand, Shiny By Nature, and continues to turn her followers into customers.Alex shares the real behind-the-scenes of creator monetization through brand deals, affiliate sales, and how she uses Manychat to grow her email list.If you're a creator trying to build a brand or grow a business, this one’s for you!  

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sarahgav.social
Manychat Team Member
Joren Wouters
Joren WoutersChat Genius
asked in Manychat tips and tricks
How To Create a WhatsApp Chatbot For Free (Manychat + Free Template)

Hey Manychat Community!In my new video, I show you how to create a WhatsApp chatbot for free in 2025.I’ve built WhatsApp bots that saved clients over 4,000 dollars per month. And if you follow the steps in this tutorial, you can get similar results.We will create a WhatsApp bot that automatically replies to questions and captures leads on auto-pilot. And I will give you the template for free, so that you can copy and paste it. We’re going to build this in 3 simple steps — so by the end of this video, you will have a fully working chatbot that replies to questions and generates leads — on autopilot.You can watch it here: Please let me know what you think in the comments 👇

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Joren Wouters
rodrigo_silvano
rodrigo_silvanoManychat Community Moderator
posted in Manychat tips and tricks
Recolheste o email do cliente...e depois? Aprende a transferir os dados para uma plataforma de Email Marketing

Olá, Manychaters! 🙌🏼 Trago-vos aqui 2 formas de conseguirem transferir os dados do vosso cliente, como o e-mail, nome e sobrenome, para a plataforma de Email Marketing → MailerLite. Durante o tutorial explico o passo a passo de como criar uma conexão via API e através de uma aplicação. Do minuto 00:25 até ao minuto 04:23 explico a integração via API.Do minuto 04:24 até ao final podem ver a aplicação para conectar o Manychat ao MailerLite.  Diz-me nos comentários como fazes a ligação entre o Manychat e a tua plataforma de Email Marketing! 😄

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rodrigo_silvano
NicoMoney
NicoMoneyUp-and-Comer
asked in Manychat tips and tricks
How to set up a telegram bot with manychat to pass meta ads clickid + utm parameters

Hi everyone, I'm trying to set up my telegram bot with manychat so that it takes the clickid + utm parameters from the landing page promoted on meta ads to make sure that it passes them to a second telegram bot always made with manychat and that the latter generates custom affiliate links with the parameters that I need for tracking every time a user arriving from the ads clicks on it.I need this to be able to track the conversions assigned to the clickid and to be able to optimize the campaigns since telegram does not support native tracking on the platform.Thanks in advance to anyone who will help me

261
Nazarrrrrerererer
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
What's the best OpenAI model to use with Manychat?

Hey bot builders!We’ve tested all the newest OpenAI models with real clients (4.1 Mini, Nano, 4.1, O3, O4...) and here's what we found:!-->✅ GPT-4.1 Mini is our go-to: best cost-performance✅ Nano is perfect for simple tasks (and super cheap!)✅ o4/o3 only for ultra-complex reasoning, not needed for (most) chatbots📹 Full breakdown video →What model are you using lately?!-->

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Gustavo Boregio
sarahgav.social
Manychat Team Member
sarahgav.socialManychat Team Member
published in Manychat tips and tricks
🎥 How Much $$ Can Creators Make?

Let’s talk money. 💸 Ever wonder how much creators actually make? In Ep 2 of the Just Send It podcast, we’re exposing how much we earned in 2024 😅 Mel and I have both been content creators for years, and we both work here at Manychat as your fave in-house creators 💅If you're curious about monetizing your socials or just want to know what’s possible (and what’s not) when it comes to making money online, this episode is for you. 🎧 Give it a watch and lmk what surprised you most in the comments! 

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sarahgav.social
Manychat Team Member
Asaf
AsafUp-and-Comer
asked in Manychat tips and tricks
trigger automation on every message (even during 30-min cooldown)

Hi,I'm building a WhatsApp flow and I need to trigger a scenario in Make every time a user sends a message — even if it's during the 30-minute automation cooldown.Is there any way to bypass this cooldown? I simply want to receive a notification every time a user sends a message, regardless of whether the cooldown is active or not.Thanks for your help!

354
Asaf
MichaelV
MichaelVUp-and-Comer
posted in Manychat tips and tricks
Hooked into Shopify, automating Ecom products, what do you guys think?

Heya! For those that are following the journey of building ecom funnels inside of our flows, here’s an update video for ya. Been coding like crazy and we are now officially AUTO POSTING physical products from Shopify into our flows by using a single external link request (via an Action). No Zapier, no Make, no work-arounds, no nonsense. This was quite the undertaking to make it so simple.  This is allowing the user to select the product and variants. During this time, while the user is making their selection, we’re creating a virtual cart in the background to keep tracking of what they selected which will be put together at the end and reflect within Shopify at checkout. When they’re done and paid out, we can simply send them back into another flow. It’s wild. Now that we have the basics down, upsells and downsells are next. If anyone has any feedback, please let us know!  

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MichaelV
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Procesar Mensajes de Audio con IA + Make [En WhatsApp +. Manychat]

Hace unos días compartí cómo procesar imágenes en WhatsApp con IA. Acá te lo dejo:Hoy te muestro cómo hacer lo mismo, con Audios.Esta solución usa Manychat + Make.com + OpenAI, y hace los siguientes pasos:Detecta el archivo de audio del usuario Realiza la transcripción del audio a texto, usando OpenAI Genera una respuesta con IA para contestar al usuarioMiralo acá: 

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Gustavo Boregio
Vako-sv
Vako-sv
posted in Manychat tips and tricks
Human Interaction in conversation after automated responses

Hello,I hope you're doing well.I’m encountering an issue with my current automation setup and would appreciate your assistance:Here’s the flow I have: I trigger a ManyChat automation when a user sends a message to my Facebook page. This automation sends data to Make.com, where a GPT assistant processes the conversation. After processing, I trigger a second ManyChat automation to send a reply back to the user. The problem:Even when a live human admin joins the conversation and sends a manual reply to the user (via Messenger or ManyChat Inbox), the ManyChat automation continues sending automated messages afterwards.I would like ManyChat to detect when a human admin has taken over the conversation and automatically pause or stop the bot responses, allowing only the admin to manage the conversation manually from that point.What I’ve tried: I reviewed flow settings but could not find an option to automatically pause automation when a human message is sent. I am looking for a way for M

551
Gustavo Boregio
Marina
Manychat Team Member
MarinaHead of Community
published in Manychat tips and tricks
Grow your followers with a freebie (and check if the person follows you)

Hey Manychatters! 👋 Did you know that you can offer a freebie in exchange for a follow on Instagram?Using our popular ”Check Follower” feature, you can check if the person is following your Instagram account... so you can grow your following with a freebie or offer! Here's how to set it up: Create a Reel, post or Instagam Story as you normally would. Remember to mention your freebie or offer in the call to action in the content or caption! Build your automation in Manychat, using the "Follower Check" template in this free template pack. Make sure you've upgraded your account to Pro! Set up your keyword trigger in your automation, matching your CTA in step 2. Post your Reel, and relax as Manychat does the work to grow your followers! Before sending your freebie, your automation checks if the user is following your account. Manychat sends the freebie to them if they follow you. (Or it asks them to follow you before releasing the freebie)  Ready to gain more followers faster than

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Business Jeeto
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
¿Qué modelo de OpenAI usar para tus bots en 2025?

¡Hola comunidad! Sabemos que muchos están probando modelos nuevos como el 4.1 Mini o el Nano, así que armamos esta comparativa actualizada (abril 2025) con precios por token, usos recomendados y rendimiento real en agentes complejos.👉 Probado con clientes reales👉 Conclusión clara: 4.1 Mini es nuestra recomendación👉 El Nano es ideal para tareas simples👉 Todos compatibles con nuestras plantillas!📹 Video paso a paso →!--> 

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Gustavo Boregio
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Process images, audios and videos in WhatsApp with AI 🤖

🚨 Big Update: You can now process images, audios and videos in WhatsApp (yes, finally!)We’ve been waiting for this for a while… and it’s finally here.Manychat now gives you access to media file URLs when a user sends an image, video or audio on WhatsApp — even out of the blue (default reply style).That means:👉 You can now process those files with AI.👉 You don’t need to manually review inboxes anymore.👉 You can fully automate things that were impossible before.We’ve already tested this with GPT:🖼️ Detect objects in images💳 Identify credit card brands💻 Spot devices, screens, contracts, and more🎧 Transcribe audios using Make + OpenAIThis is a game-changer for WhatsApp, especially since users love to send voice notes and random photos instead of typing 😅Anyone already testing it? I’d love to hear your use cases 👇!-->

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Gustavo Boregio
Gustavo Boregio
Gustavo BoregioManychat Community Moderator
posted in Manychat tips and tricks
Manychat ahora escucha y ve en WhatsApp 🔥

Nuestro pedido #1 (este acá) ya es una realidad en WhatsApp!Ya es posible procesar mensajes de audio e imágenes en Manychat + WhatsApp, con IA, todo en automático!Acá te muestro cómo hacerlo: Gracias ​@Raquel C ​@Marina y todo el equipo de Manychat por hacerlo realidad!!! ❤️

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Gustavo Boregio
Joren Wouters
Joren WoutersChat Genius
posted in Manychat tips and tricks
STOP! Watch This Before You Use Manychat (2025 Review)

Hey Manychat Community!I’ve used Manychat for the last 5 years to automate thousands of conversations, generate leads and make money for my clients.But… is it actually worth it in 2025? Or is it just another tool that sounds great, but flops when you need it most?In this Manychat review, I’ll break down exactly what’s good, what’s bad, and whether you should use Manychat for your business.You can watch it here: Please let me know what you think in the comments 👇

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Joren Wouters
Trilce Jirón Garro
Trilce Jirón GarroFlow Scholar
posted in Manychat tips and tricks
📅 We're Away Automations How To: We're not here right now!📅

🌴Going on Holiday? Let Your Bot Handle It Like a Pro – Here’s How!🌴Hey Manychatters! Trilce Jirón-Garro here from sunny Costa Rica 🇨🇷 Whether it’s Easter, summer break, or a well-deserved vacation, your chatbot shouldn’t go on holiday just because you do. In this quick video (under 4 minutes!), I’ll walk you through how I automate my business responses while I'm away — without missing a single lead. 💬🤖 Inside the Tutorial:✅ One Flow to Rule Them All: How I built a single default reply that works across Instagram, WhatsApp, TikTok, Messenger, and Facebook.✅ Smart Conditions: Automatically detect where the message is coming from and reply on that exact channel (yes, including TikTok!).✅ Set It & Forget It: Activate this once and turn off other keywords/intents to avoid confusion.✅ Meet Julito! Our friendly AI assistant who chats while we’re offline – so customers still get help, and we can reply personally when we're back. Bonus Tip:💡 Don’t forget to temporarily turn off your

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Trilce Jirón Garro
sarahgav.social
Manychat Team Member
sarahgav.socialManychat Team Member
published in Manychat tips and tricks
🎥 Automate Manychat + Google Sheets

Hey Manychat Community! 👋 If you’re tracking leads, collecting emails, or managing campaign data into spreadsheets… this one’s for you.I just dropped a new tutorial on the YouTube channel showing how to connect Manychat to Google Sheets and fully automate the process. Check it out and let me know what you think! And as always, if there’s a tutorial you want to see, drop it in the comments 💬 I’m always here and love turning your ideas into future videos!   

540
sarahgav.social
Manychat Team Member
AshT
AshT
posted in Manychat tips and tricks
How to Collect Leads / Deliver Lead Magents Like a Pro

Hi - I’m new to Many Chat and would like to tighten up the process learning from the beasts within this community.Question 1:I see Many Chat has multiple app integrations. Our goal is to use manychat to grow our email list with Drip, and there does not appear to be an email integration for Drip. So, what app would be best for this?Facebook / Instagram - Example Scenarios of what we plan to do:Collecting Name / Email, which triggers Drip for a lead magnet delivery via email Collecting multiple-choice questions to filter out agency leads and send to book a call/CRMQuestion 2: Are there any good Automation examples for better results?Or any integrations outside of Facebook / Instagram that you’re using and killing it with?I would love to learn from Many Chat veterans - thanks!

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JeremyAndrew
Joren Wouters
Joren WoutersChat Genius
posted in Manychat tips and tricks
How I’d Create a Real Estate Chatbot for 1,000+ Leads

Hey Manychat Community!In my new video, I show how to create a real estate chatbot that brings in leads 24/7, on autopilot.I’ve created chatbots for many businesses, helping them turn strangers into leads and customers. Today, we’ll take that experience and apply it to real estate.And I’ve seen people make two big mistakes that could be costing you leads right now.In this video, I’ll uncover those mistakes and give you a step-by-step plan to build a real estate chatbot in 4 simple steps.And I will give you the template for FREE, so you can copy and paste it.You can watch it here: Please let me know what you think in the comments 👇

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Joren Wouters
Riyang
Riyang
posted in Manychat tips and tricks
I want to create a quiz

I want to create a quiz bot the category is guest the animal and earn some points 3 pero correct answer

90
Riyang
sarahgav.social
Manychat Team Member
sarahgav.socialManychat Team Member
published in Manychat tips and tricks
🎥 How to Answer DMs with AI

Hey Manychat Community! Ever wish you could clone yourself to handle all your DMs? 😅 Same...I’m Sarah and I manage Manychat’s Youtube channel! I wanted to share this quick tutorial on setting up “AI Step” in Manychat (aka your new best friend for automating replies that actually sound like you)In the video, David walks you through how to set it up, train it to talk like you, and make sure it doesn’t go rogue.Take a watch and let me know what you think! If there’s another tutorial you’d love to see, drop it in the comments 💬  I’m always checking in here and would love to turn your questions into future videos!  

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sarahgav.social
Manychat Team Member
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