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Hi,
I have a critical issue with External Requests.

When a user sends an Instagram image, the URL looks like this:

https://lookaside.fbsbx.com/ig_messaging_cdn/?asset_id=...

This URL is passed in the payload, but the webhook in n8n never triggers.

  • Test webhook calls from ManyChat work fine

  • Text-only messages also work

  • Problem only occurs when the payload contains lookaside.fbsbx.com image URLs

Has anyone experienced this before? How can we make sure the webhook is triggered with Instagram image URLs?

Thanks in advance!

Hey ​@asfe check in Manychat, in settings > logs, and see if you have any errors.

If you see errors, make sure the variable is encoded to JSON - check this post and its comments for reference: 

 

If that’s not the issue, then you have something wrong in your N8N setup.

Hi ​@asfe did you get to solve your issue with Gustavo’s reccomendation?

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