Hey there, I think i experience related problem, Im probing whether user interacted after i sent it a template. Even if no interaction occurred, the Condition block returns that the user interacted. It looks like this: 1. I set the field “F_last_interaction_timestamp” to current time 2. Wait 10 seconds 3. Check if Last Interaction on Whatsapp is after “F_last_interaction_timestamp”
The result is yes, although no interaction on whatsapp,
Could you please help with that issue?
Hey, @navo_dev
What “custom field date” you’re using on the condition block?
Hey @rodrigo_silvano, thanks for responding Like i wrote earlier - the “custom field date” is “F_last_interaction_timestamp” → see the first action block titled “Reset” in the screenshot so what we do is: 1. We save the current datetime of the action to “F_last_interaction_timestamp” 2. we wait 10 seconds 3. We check if the “Last interaction in WhatsApp” is after “F_last_interaction_timestamp” The idea is to check whether the user responded after entering the “Smart Delay” that way if it responded we can do something with its input Otherwise we act differently
Thanks, @navo_dev
The way your automation is correct (at least what I see) and it should work.