Manychat + Double Opt In (GDPR compliance)

Hey ​@Virginia I haven’t worked with the native integration in a while, but I’m pretty sure that you can sort this out with some setting in ActiveCampaign.

Just make sure to add the person to a list that requires double optin and have it set to trigger the optin email.

Manychat will get as far as adding the person to ActiveCampaign. From there you need to set things up in AC.

Hope this helps!

Hi ​@Virginia....ManyChat doesn’t send the double opt-in email automatically. You need to collect consent in the flow and trigger the confirmation email from ActiveCampaign after they’re added. This keeps it GDPR compliant.

Hey, ​@Virginia 
Just to clarify to other users that there is no obligation to have double opt-in on your marketing communications in EU.

It is indeed a best practice to do so. 

Sources:
https://commission.europa.eu/law/law-topic/data-protection/rules-business-and-organisations/legal-grounds-processing-data/grounds-processing/when-consent-valid_en
 

https://commission.europa.eu/privacy-policy-websites-managed-european-commission/privacy-statement-management-subscription-europa-newsletters_en

https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_en.htm

If you want to have double op-tin, you’ll need to use an ActiveCampaign form instead of the native integration on Manychat.
 

And you can also do doble opt-in with Manychat!

You have to do it manually (send the first email, tag the person when the confirm, etc), but it’s doable!!