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ManyChat pixel

  • November 9, 2024
  • 5 replies
  • 139 views

Even

Hi there, I need to write a script that will send the user's data (name, email, in short the data he filled in) when he clicks on the start button, so that this data is transferred to me in manychat and that his data in manychat is updated, but unfortunately I did not find a solution on the Internet (
maybe someone can suggest a solution?

Best answer by Gustavo Boregio

Hey @Even you can use Make.com or Zapier to create these types of automations. They look something like this:

 

You can also create a custom script on your site to send the information directly to Manychat.

Here's Manychat's API information:

https://api.manychat.com/swagger#/

5 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • November 11, 2024

Hey @Even you can use Make.com or Zapier to create these types of automations. They look something like this:

 

You can also create a custom script on your site to send the information directly to Manychat.

Here's Manychat's API information:

https://api.manychat.com/swagger#/


Even
  • Author
  • Up-and-Comer
  • November 13, 2024

Its means, i can't do this through ManyChat Pixel, only through the API, right?


Even
  • Author
  • Up-and-Comer
  • November 13, 2024

I did that, but it says that the window does not have such an attribute as ManyChatEvents (

I tried through the link from manychat and directly, the error remains(


Gustavo Boregio
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  • Manychat Community Moderator
  • November 14, 2024

@Even you can't add additional information, the only way to do what you want is through he API.

Here's the pixel documentation for reference: 

https://help.manychat.com/hc/en-us/articles/14281244168476-Manychat-Pixel

And here are the docs for the API:

https://help.manychat.com/hc/en-us/articles/14959510331420-API-Manychat


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • November 20, 2024

Hi everyone,

I just want to clarify here that Manychat Pixel is not designed to update data. It is used to log events from your website and store analytics in Manychat. It does not have the capability to update contact data in Manychat. :)