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Question

Messenger Platform updates.

  • December 12, 2025
  • 0 replies
  • 8 views

Kien3m

Hi there,

I have a question about the Messenger Platform updates.

Meta is rolling out Utility Message Templates for Messenger (similar to WhatsApp templates), and this feature is already available in Vietnam (my region) as a Beta.

Currently, ManyChat only supports the old Message Tags (Confirmed Event, Post Purchase...). Do you have an ETA on when ManyChat will support Utility Templates and the new Marketing Messages native integration for Messenger?

I need this information to plan for the upcoming Meta policy changes in 2026. Thanks!