How can I make a global keyword like “Return” that ALWAYS interrupts the flow and sends the user back to the main menu, no matter where they are in the conversation?
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Best answer by Fabio Gaulke
Hi,
There's no definitive way to do that and all alternatives lack some things…
But here are two alternatives:
- In your flow, for each selection block, set one option (Return) and connect it back to the Main Menu… It will look a little bit messy, but its an easy way to implement and gives the user a simple way to tap on a button to go back.
- Create an extra automation that has the “Return” keyword and just calls your automation again. This will work with text, but if you're using conditions, waiting nodes, etc… it won't stop and can send multiple streams of your flow at the same time.
+3Hi,
There's no definitive way to do that and all alternatives lack some things…
But here are two alternatives:
- In your flow, for each selection block, set one option (Return) and connect it back to the Main Menu… It will look a little bit messy, but its an easy way to implement and gives the user a simple way to tap on a button to go back.
- Create an extra automation that has the “Return” keyword and just calls your automation again. This will work with text, but if you're using conditions, waiting nodes, etc… it won't stop and can send multiple streams of your flow at the same time.
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