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Question

People Not seeing Message

  • 16 December 2024
  • 1 reply
  • 18 views

MyTribeCare

On my end, I can see that the automation works and the DM is sent, however, people are saying they don’t see it on their end. Is this a glitch or did anyone find a fix?  It seems totally random and inconsistent, but has been happening a lot lately! 

Fabio Gaulke
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  • Manychat Community Moderator
  • December 16, 2024

Hey, ​@MyTribeCare!

 

In some cases, it could be that the new messages are landing on the “Message Requests” for those people...


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