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poor customer support - unable to cancel Subscription since May 2024

  • November 18, 2024
  • 1 reply
  • 32 views
shopbabybarn.com

Hi - I have been trying to cancel my Manychat subscription since May.  I’ve logged support tickets and still I keep getting charged every month.  

Please cancel my account immediately. 

 

    1 reply

    Fabio Gaulke
    Forum|alt.badge.img+3
    • Fabio Gaulke
    • Manychat Community Moderator
    • 1035 replies
    • November 19, 2024

    Hi ​@shopbabybarn.com!

     

    That's odd… Manychat support may not be the most agile, but never heard such cases…

     

    Anyway, if you still have access to your account, you can cancel it yourself at Settings/ Billig:

     

    IF you lost your access, open a ticket here: https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300

    (Source)

     

    Hope it helps! 

    🙌

    @fabio.gaulke

    Reply


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