Hello ManyChat Community,

I advise institutions where a single WhatsApp message can move millions—yet most financial bots still feel like glorified FAQs. Let’s rethink conversational AI through a Geneva private banking lens:
The High-Stakes Use Case:

Imagine a ManyChat flow that:

    Authenticates users via voice biometrics (not just 2FA)

    Negotiates like a human private banker ("Would you prefer 3.2% for 5 years or 3.0% with gold collateral?")

    Self-Documents every promise for compliance (auto-generating MiFID II records)

Technical Hurdles I’d Love Your Wisdom On:

    The Trust Paradox

        How do we make complex financial decisions feel human while maintaining robotic precision?

        Any creative uses of video messages or voice notes to build trust?

    Compliance as a Feature

        Has anyone built:

            Auto-archiving for regulator-ready chat histories?

            Jargon detectors that flag potentially misleading language?

    The Portfolio Personality

        Can we train bots to reflect:

            Swiss discretion vs. Silicon Valley enthusiasm?

            Gold’s timeless tone vs. crypto’s disruptive edge?

Why This Matters:
The future of finance isn’t just digital—it’s conversational.

Your Help Requires in:

    What’s the most sophisticated financial interaction you’ve automated?

    Any genius hacks for blending compliance with great UX?

    Should we create a shared financial chatbot ethics playbook?

— Prakash Hinduja
Strategic Advisor | Geneva
Where Private Banking Meets Conversational AI