Good afternoon, everyone. I'm having a problem with ManyChat. I programmed an automation to only respond to comments on some posts, however, when someone sends me a message in the DM, it triggers messages that I didn't programme. I don't know how to solve it, does anyone know how to solve it?
Solved
Problem with ManyChat
Best answer by Fabio Gaulke
Hi,
Does this message look like something “standard” or is it something you used in past automations?
If it seems to be something standard, you could check if a Default Reply is active:
Also check if you haven't something turned on directly on Meta Automated Responses: https://business.facebook.com/latest/inbox/automated_responses
It could also come from other automation tools (if you use something extra).
Hope this helps you… And if it still continues, send us more information, screenshots, etc. It helps a lot!
(Também pode ser em português 😉)
+3Hi,
Does this message look like something “standard” or is it something you used in past automations?
If it seems to be something standard, you could check if a Default Reply is active:
Also check if you haven't something turned on directly on Meta Automated Responses: https://business.facebook.com/latest/inbox/automated_responses
It could also come from other automation tools (if you use something extra).
Hope this helps you… And if it still continues, send us more information, screenshots, etc. It helps a lot!
(Também pode ser em português 😉)
@fabio.gaulke
1 person likes this
Thank you very much
1 person likes this
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.