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Hi, I would like to know the purpose of Skip button in Data collection block for Date&Time. I am new to Manychat and was facing an issue with the Skip button which appears with the Date and Time button.

I idea is that the user books an appointment with Date and Time button and after selecting the date and time the user will be asked further details which are in the flow. But when the user selects the Skip button instead of Date and Time, the flow continues. I want the flow to be closed if the user use Skip button. Any suggestions on how to implement this?

And also there is no option to remove or hide the Skip button or text. What could be the options?

Hey, ​@zak 

Unfortunately, I can’t explain why Manychat does that, but there is a workaround.

The “skip” button can be customized!
 


In this example, I changed the name to “I’m not interested”. It says to the user if they click that button, they won’t get an appointment.

On top of that, you can vote here to let Manychat know that this feature is important to you: