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Stickers and reaction treatment on whatsapp

  • July 4, 2025
  • 3 replies
  • 34 views
douglastokuno

Hi guys,

 

I’m working on AI agent with Manychat + Make and I noticed that when users responds with a reaction or sticker the content of the last input is the same from the last text message.

 

I wonder if there’s a way to ignore when I receive a reaction or sticker from the user. Is there a way to capture this info?

 

Thanks

Best answer by Gustavo Boregio

​@douglastokuno I usually do a condition, and I check that the new text vs the previous text (I store both in user fields).

If they're the same, then it's a 'ghost' message and I don't trigger any automations.

    3 replies

    Gustavo Boregio
    Forum|alt.badge.img+6
    • Gustavo Boregio
    • Manychat Community Moderator
    • 2821 replies
    • Answer
    • July 7, 2025

    ​@douglastokuno I usually do a condition, and I check that the new text vs the previous text (I store both in user fields).

    If they're the same, then it's a 'ghost' message and I don't trigger any automations.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    douglastokuno
    • douglastokuno
    • Author
    • Up-and-Comer
    • 2 replies
    • July 8, 2025

    Is this a Manychat or Whatsapp API limitation? I wonder why we need to do “gambiarras” for something that should be part of the tool/API...

    Gustavo Boregio
    Forum|alt.badge.img+6
    • Gustavo Boregio
    • Manychat Community Moderator
    • 2821 replies
    • July 8, 2025

    ​@douglastokuno probably a mix of WhatsApp not sending the information properly and Manychat not filtering it automatically…

    But yeah, the "gambiarra" works :)

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com


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