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Hi everyone! 👋

I'm running into a strange issue with my automation. In one of my flows, I added a message with just one button as a reply option. But when I test it on Instagram, two extra buttons show up — and those ones doesn’t exist in my flow at all.

Here’s what I’ve already tried:

  • Rebuilt the entire flow from scratch (no copy-pasting)

  • Cleared the Instagram conversation and started fresh

  • Double-checked that no other keyword, trigger, or default reply is interfering

  • Made sure there are no other conditions, fallback paths, or user fields affecting the flow

Even after all that, the mystery buttons still appears 

Has anyone experienced something similar? Any ideas what might be causing it?

Thanks in advance for your help! 🙏

@Dóra Halász I suggest you open a ticket with support.

This is most likely a UI problem with Meta causing this. But still, support will be the best ones to help you find a solution.


Thank youu very much Gustavo! :)


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