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Question

Unable To Create A New Automation On A Free Plan


Gerstin

I am unable to create new automation, I am using the free version and I only have 3 keywords set up. . But as I try to Go Live, it sends me to buy Pro Version.

Can anyone please help? 

7 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2276 replies
  • March 29, 2025

@Gerstin you may be using a PRO feature, such as conditions or data collection, and that's why you can't publish it in the Free plan.

Would you like to share a screenshot of your automation? If we see it we'll be able to tell you what exactly may be happening.


Gerstin
  • Author
  • Up-and-Comer
  • 4 replies
  • March 31, 2025

Share a screenshot here? I used Ready-to-Go Templates (I have created 4 of them, 3 different keywords) and I chose the “Auto DM links from the comments” option. Not sure it these are a Pro version or not. 

 

Kind regards,

Gerstin


Gustavo Boregio
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  • Manychat Community Moderator
  • 2276 replies
  • March 31, 2025

@Gerstin check the pricing info here: https://manychat.com/pricing

The free plan is limited to 3 keywords for example.

That's why it's asking you to upgrade to PRO.

I totally recommend you do it, it's 100% worth it!


Gerstin
  • Author
  • Up-and-Comer
  • 4 replies
  • March 31, 2025

But I should still be able to create more automations with these same 3 keywords right?

 

Not looking to update for a paid version, until my sales are more stable. 


Gustavo Boregio
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  • Manychat Community Moderator
  • 2276 replies
  • March 31, 2025

@Gerstin  you can have 3 keyword triggers. So when you try to setup the 4th Manychat will ask you to upgrade.

So you can have multiple automations, but only 3 triggers in the Free version.

 


Gerstin
  • Author
  • Up-and-Comer
  • 4 replies
  • March 31, 2025

I have created 4 automations (two with a trigger word “Bubble”, one with a trigger word “Funnels” and one with a trigger word “Quotes”). And I wanted to add a 5th automation with the same trigger word “Bubble”, same one “DM links from comments” and I can not add anything anymore. I have tried everything but I am unable to create anymore automations. Any other suggestions? Start a new account? Maybe an e-mail to contact someone? Because it has been a few days now and I am pretty sure I am not using anything from the Pro version. 

 

Kind regards,

Gerstin 


Gustavo Boregio
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  • Manychat Community Moderator
  • 2276 replies
  • April 1, 2025

(two with a trigger word “Bubble”, one with a trigger word “Funnels” and one with a trigger word “Quotes”)

That's 4 keyword triggers. That's why it's asking you to go to PRO.


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