When I’m filtering contacts by tag and subscribed on Date, I’m not seeing all the people that I tagged on that specific day.
Can someone tell me what the subscribed on Date signifies exactly?
Thanks
Solved
What does the Subcribed On Filter mean?
Best answer by rogerioaraujo
Exactly, you understood it correctly. In this case, the subscription date will be Monday.
Think of the subscription date as the very first interaction — the moment the contact was added to ManyChat. If you go to the “Contacts” menu, you’ll already be able to see it there.
Here’s another tip: in the “Contacts” menu, there’s a visible column called “Subscribed,” which shows how many days ago the contact was added. You can check that information there if you’d like.
+2Hi
The Signup Date field indicates the day the contact was saved in your Manychat account. In other words:
- If you imported or manually created the contact, it will show the date you did that.
- If the contact reached out to you on their own, it will show the date that happened.
Currently, it's not possible to filter contacts by the date a TAG was added. However, you can create custom fields in Manychat to store other dates and use them in different ways within your flows.
Let me know if this helped!
Thanks for the reply
+2Exactly, you understood it correctly. In this case, the subscription date will be Monday.
Think of the subscription date as the very first interaction — the moment the contact was added to ManyChat. If you go to the “Contacts” menu, you’ll already be able to see it there.
Here’s another tip: in the “Contacts” menu, there’s a visible column called “Subscribed,” which shows how many days ago the contact was added. You can check that information there if you’d like.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.