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We would like to integrate ManyChat (preferably using WhatsApp or other conversation tools like IG or Telegram) for customer support in our app. With the Messenger Customer Chat plug-in deprecated, is it possible to implement using any ManyChat functionality/API/plug-in?

Hey ​@Swap it’s not possible at the moment.

I’m using openwidget.com for website chatbots, and Manychat for chat apps chatbots (Messenger, Whatsapp, IG, Telegram, etc).

It’s a free tool which lets you integrate AI Assistants and it’s quite flexible, I like it a lot.

Hope this helps!

Thanks for your response, ​@Gustavo Boregio. I read somewhere that Manychat plans to introduce an omnichannel chat widget. Is there any update on that? Also, is it not possible to use Manychat URL ref?  

Hey ​@Swap this is a feature request (here), but as far as I know, there are no immediate plans to release it.

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