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Why does a webhook from a Telegram automation always come with the same last_input_text?

  • December 25, 2025
  • 1 reply
  • 15 views

tu879

Hi,
My script sends a webhook after every chat action to track entered messages. It works for Facebook. But in Telegram, the message is the same, the start command. Should I use a different field, not last_input_text?

Telegram Automation
Webhook Automation

 

Best answer by Gustavo Boregio

@tu879 so most likely, buttons work differently in Messenger and in Telegram.

In Messenger, the 'last_text_input' updates with the content of the last button clicked.

In Telegram, from what you're experiencing, it doesn't.

My suggestion is that you use another field to send this information. You could add an action after each button click to set a text field with the content you want, and then use this in your webhook.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • December 26, 2025

@tu879 so most likely, buttons work differently in Messenger and in Telegram.

In Messenger, the 'last_text_input' updates with the content of the last button clicked.

In Telegram, from what you're experiencing, it doesn't.

My suggestion is that you use another field to send this information. You could add an action after each button click to set a text field with the content you want, and then use this in your webhook.