Hello there!

I have created an automation for my FB business page and IG one, and it’s been going pretty good.

But there is a problem. We are on the PRO plan ($15/month, for context).

People respond to our Reels/ Posts with: “Community”/ “Italian”/ “Yes”, etc. It is running a flow for sending link to join the community on Skool.

But from what it seems, only 30% of messages are delivered. And I don’t know exactly why.
On IG it’s showing 100% sent/ 100% delivered.

But on FB - 3249 Sent/ 33.8% delivered.

Meaning, only 1000 people get the messages. But, idk exactly, is this something from Facebook? I found this one, that maybe people didn’t enter on the facebook to get the messages (like logging in). But I find it hard to believe.

Let’s say maybe for 5-10% of people, but 70% to not login again? And some of them comment again on the videos.

So, idk exactly what is the problem, and what to do. I wandered about this because on the Skool community we have only 1000 people that got on the about page (like clicking the join link), and from there it’s 20% conversion rate to join the community. That’s not necessarily the problem. It is that I think people don’t even get the messages, maybe, and they don’t have something to click on.

If you have any ideas, I would appreciate it. Idk if it’s a bug or something else. Have a great week!