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Allow changing email sign-in option

Related product area:Email
  • Jun 14, 2024 4:12 PM UTC
  • 10 comments
  • 489 views

Team Otherside

We recently changed the name of our business and had to change our email addresses, meaning our Google Sign-in needs to be different but Manychats doesn't allow that at the moment. so we're stuck with the old address unless we make a new account. 

Asking for the creation of a feature so that users can change their log-in email, or google sign-in email whenever they need. 

Thank you!

10 replies

MollyPelic
  • Up-and-comer
  • Jul 9, 2024 1:59 PM UTC

Yes! We have this same problem. It would be great to have the option to change our Google Sign In!


SergioG
  • Up-and-comer
  • Oct 23, 2024 8:32 PM UTC

I’ve also faced the same issue.
Please Help!


  • Up-and-comer
  • Nov 29, 2024 8:19 PM UTC

Please make this change! I don’t want to delete my account and start over. 


6amcity
  • Up-and-comer
  • Feb 19, 2025 5:16 PM UTC

Facing the same issue. There needs to be a solution.


Raquel C
Forum|alt.badge.img+3
  • Former Manychat Community Manager
  • Feb 20, 2025 11:42 AM UTC
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

khunpu
  • Up-and-comer
  • Mar 19, 2025 8:31 AM UTC

hope this will help you all 😁

if you can’t change the sign-in options in Manychat, I suggest you all disconnect your google account from manychat instead… Just do it here https://myaccount.google.com/connections
find “manychat” then » disconnect


iAmAileenCom
  • Up-and-comer
  • May 15, 2025 12:34 PM UTC

This is a feature I would like to have too! I mistakenly connected my Facebook account to our company account and now I’m stumped. I don’t want the company to access my Facebook account there.


Raquel C
Forum|alt.badge.img+3
  • Former Manychat Community Manager
  • May 16, 2025 10:19 AM UTC
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

carlaramalho
  • Up-and-comer
  • Jul 22, 2025 7:55 PM UTC

 

hope this will help you all 😁

if you can’t change the sign-in options in Manychat, I suggest you all disconnect your google account from manychat instead… Just do it here https://myaccount.google.com/connections
find “manychat” then » disconnect

 

tried to disconnect but the old e-mail still appears on the google connection on manychat...


SRK08
  • Up-and-comer
  • Jan 2, 2026 11:58 PM UTC

I no longer have access to the email I set up Manychat with, so I am unable to disconnect my gmail. I need to update the login method for my email. I have Facebook enabled but for work purposes that is not realistic to be the only way for me to log in.