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Allow changing email sign-in option

Related product area:Email
  • June 14, 2024
  • 9 replies
  • 271 views

Team Otherside

We recently changed the name of our business and had to change our email addresses, meaning our Google Sign-in needs to be different but Manychats doesn't allow that at the moment. so we're stuck with the old address unless we make a new account. 

Asking for the creation of a feature so that users can change their log-in email, or google sign-in email whenever they need. 

Thank you!

9 replies

MollyPelic
  • Up-and-Comer
  • July 9, 2024

Yes! We have this same problem. It would be great to have the option to change our Google Sign In!


SergioG
  • Up-and-Comer
  • October 23, 2024

I’ve also faced the same issue.
Please Help!


  • Up-and-Comer
  • November 29, 2024

Please make this change! I don’t want to delete my account and start over. 


6amcity
  • Up-and-Comer
  • February 19, 2025

Facing the same issue. There needs to be a solution.


Raquel C
Manychat Team Member
Forum|alt.badge.img+3
  • Manychat Community Manager
  • February 20, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

khunpu
  • Up-and-Comer
  • March 19, 2025

hope this will help you all 😁

if you can’t change the sign-in options in Manychat, I suggest you all disconnect your google account from manychat instead… Just do it here https://myaccount.google.com/connections
find “manychat” then » disconnect


iAmAileenCom
  • Up-and-Comer
  • May 15, 2025

This is a feature I would like to have too! I mistakenly connected my Facebook account to our company account and now I’m stumped. I don’t want the company to access my Facebook account there.


Raquel C
Manychat Team Member
Forum|alt.badge.img+3
  • Manychat Community Manager
  • May 16, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

carlaramalho
  • Up-and-Comer
  • July 22, 2025

 

hope this will help you all 😁

if you can’t change the sign-in options in Manychat, I suggest you all disconnect your google account from manychat instead… Just do it here https://myaccount.google.com/connections
find “manychat” then » disconnect

 

tried to disconnect but the old e-mail still appears on the google connection on manychat...