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I wanted to suggest a small but impactful feature: enabling automatic synchronization for image URLs used in flows.

Currently, when an image is inserted by URL, ManyChat caches it on the CDN, which means that if the image on the hosting server is updated, the change doesn’t immediately reflect in ManyChat. For businesses that frequently update creative assets (like banners or product images), this creates extra steps of versioning URLs manually (?v=2?v=3, etc.).

It would be very helpful if ManyChat could either:

  1. Respect cache-control headers set by the hosting server, or

  2. Provide an option to force a fresh fetch of image URLs in flows.

This would save time and streamline content updates for many users.

Thanks for considering this suggestion, and for continuing to improve the platform!

Hey ​@Albus I have a workaround for that…

I use a timestamp and add a ?t={timestamp} to the image. For the timestamp I use a date/time user field in Manychat and just update it with the current date/time.

Not optimal, but it works!

Hope this helps ;)


Thanks ​@Gustavo Boregio I’ve given it several trials. It works, but not consistently. I would appreciate some more guidance. Possible to engage over a Google Meet? 


Hey ​@Albus yes I do troubleshooting calls, but they’re paid. You can book them at gusboregio.com 

Or if you prefer, share your setup here and I’ll try help ;)