Be able to restart paused automations via API.
The reason is that when we integrate ManyChat with the CRM, at certain stages, we also want to update information in ManyChat. However, when the agent is manually interacting with the customer, these automations fail.

For example: the agent has completed a manual interaction and, in the CRM, moved the contact to the "Lost" stage. In this case, I might want to send this contact to a flow that executes some tasks, such as closing the conversation or adding them to a sequence.

I understand the importance of pausing automations while the agent is in a conversation, as it prevents errors. However, perhaps creating an endpoint in the API to restart automations for a specific period of time, such as a few seconds, would be the perfect solution.