Skip to main content
Delivered

Support Stickers in Whatsapp

Related product area:WhatsApp

fabianogoldoni

Please, we need Manychat to be able to display the stickers that customers send. Often, these are stickers that confirm or deny a question. Stickers are a way Brazilians communicate on WhatsApp, and we definitely can't go without this feature! Please prioritize this. Thank you!

Pinned reply

September 20, 2024

Hi @fabianogoldoni @Vadim Ciobanu @Gustavo Boregio @kairos @erickkahlke @cleyton @andremoura @Adnan Shikh @Germán Rupérez @nasser.p @Rec Storm 

I’m happy to share that it is now possible to display WhatsApp stickers in Manychat! 

Here’s an example:

 

9 replies

Vadim Ciobanu
Forum|alt.badge.img
  • Channel Explorer
  • 12 replies
  • August 13, 2024

I agree with @fabianogoldoni. Users use stickers to confirm or deny their presence at events or for other purposes. At the very least, we need to understand the 'sentiment' conveyed by the sticker.


Marina
Manychat Team Member
  • Head of Community
  • 36 replies
  • September 20, 2024

Hi @fabianogoldoni @Vadim Ciobanu @Gustavo Boregio @kairos @erickkahlke @cleyton @andremoura @Adnan Shikh @Germán Rupérez @nasser.p @Rec Storm 

I’m happy to share that it is now possible to display WhatsApp stickers in Manychat! 

Here’s an example:

 


Marina
Manychat Team Member
  • Head of Community
  • 36 replies
  • September 20, 2024
NewDelivered

alfredoc
  • Channel Explorer
  • 14 replies
  • November 10, 2024

This works on the Web, but it doesn’t work on the Mobile App. Are you planning to complete the implementation soon? That would be great


saidmg
  • Up-and-Comer
  • 2 replies
  • January 20, 2025

Hello, I believe this issue might be related to stickers. I’m using the web version, and it shows “message not supported.”

The main concern is that if this happens within an active automation, it ends up triggering WhatsApp’s default reply.

 

 

 


ignacia
  • Up-and-Comer
  • 1 reply
  • February 12, 2025

And how you do it???


erickkahlke
  • Chat Surfer
  • 5 replies
  • April 27, 2025

Still not working to me


fcsoares86
  • Channel Explorer
  • 23 replies
  • May 19, 2025

Work for sticker of phone (iOS stickers) not sticker WhatsApp .that are send by anyone 


Heric
Forum|alt.badge.img
  • Channel Explorer
  • 27 replies
  • May 19, 2025

The "unsupported message types" do not refer to sending stickers, this message is given to the user reacting to a message, they do not yet have a treatment to identify a user's reaction to a message.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings