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🚨 Big Update: You can now process images, audios and videos in WhatsApp (yes, finally!)

We’ve been waiting for this for a while… and it’s finally here.

Manychat now gives you access to media file URLs when a user sends an image, video or audio on WhatsApp — even out of the blue (default reply style).

That means:

šŸ‘‰ You can now process those files with AI.

šŸ‘‰ You don’t need to manually review inboxes anymore.

šŸ‘‰ You can fully automate things that were impossible before.

We’ve already tested this with GPT:

šŸ–¼ļøļø Detect objects in images

šŸ’³ Identify credit card brands

šŸ’» Spot devices, screens, contracts, and more

šŸŽ§ Transcribe audios using Make + OpenAI

This is a game-changer for WhatsApp, especially since users love to send voice notes and random photos instead of typing šŸ˜…

Anyone already testing it? I’d love to hear your use cases šŸ‘‡

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Amazing, when will this be available on instagram and facebook?!Ā 

JUST WHAT I’VE BEEN WAITING FOR


​@AndreasHelboĀ it’s also availableĀ for IG and Facebook! šŸ”„

Test it out!!


Ā 

I don’t get the URL on either Instagram or Facebook. Don’t know what I’m doing wrong.


​@AndreasHelboĀ are you doing these first steps?

Ā 


Can weĀ process the images like business card to extract out the information like company name, email address, phone number etc and added all this into user custom field via whatsappĀ automation


​@IKmcAcademyĀ yes sir!

I’d do a custom prompt for this and have OpenAI return JSON code so I can map it to user fields in Manychat.


Hi, i already do that, but, whit MAKE, how can i get transcription whiout MAKE, becuase, when i use MAKE, usually thats no answer, or not answer whit sense, thats way , i only want a good transcription , even if costumer not send good audio or good pic


​@GammaĀ you can process images directly in Manychat, but for audios you need Make or some other external tool.

Here's a video that can help:

We also have it in Spanish in our youtube channel:Ā https://www.youtube.com/@SuperarmeOnlineĀ :)

EDIT: Just realized I referenced this same post šŸ™ƒ


How i can do it, whit http request? , because MAKE, no work good, and also, sometimes, i think not startĀ 


​@GammaĀ I usually do it with an External Request and a Webhook trigger in Make and this works flawlessly.


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