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Question

Issue with “Tap some step to edit” in Instagram Automation

  • February 6, 2026
  • 1 reply
  • 16 views

shah Nawaz

Hello ManyChat Community, 

I’m on the FREE plan and trying to build an Instagram automation. 
When I create a new flow and add a “Send Message” step, I see the message:

“👇 Tap some step to edit”

However, clicking the step does not open the sidebar, so I am unable to edit the message or set up Collect Reply / User Fields.

I have already tried the following:
- Creating a new automation from scratch
- Refreshing the browser
- Using Chrome
- Clearing cache

Despite this, the issue persists. 

Has anyone experienced this before? Are there any workarounds or solutions for free plan users? 

Thank you for your help!
 

1 reply

rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • February 11, 2026

Hey ​@shah Nawaz 
Are you referring to this side bar?
 

 

If so, you probably need to contact the Manychat support to they be able to check it for you. Please follow this link: https://help.manychat.com/hc/en-us/p/get_support_page