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can’t delete all contacts with bulk

  • July 10, 2025
  • 7 replies
  • 99 views

Emin

It shows 

Free contacts limit

2788/1000

but I have only 2 contacts

I restarted everything but it doesn’t help 

what can I do without going premium? Need help , I just need last clients to answer and that is all.

Best answer by Gustavo Boregio

Go to Settings > Display and uncheck the 'Show only subscribed contacts' option

 

7 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • July 10, 2025

@Emin you can't delete users in the Free plan, you need to be in the PRO plan to do that.

My suggestion: upgrade to PRO, then delete the users, and keep it under 500 subscribers to keep your bill at $15 per month.


Emin
  • Author
  • Up-and-Comer
  • July 10, 2025

@Emin you can't delete users in the Free plan, you need to be in the PRO plan to do that.

My suggestion: upgrade to PRO, then delete the users, and keep it under 500 subscribers to keep your bill at $15 per month.

Thanks for help!

but I am able to delete more than 4000 contacts.
I think it is bug, because I can see 2872 live chats but I can’t see them in contacts menu

what i can do without pro plan? I am quitting so can’t renew Subscription 

thank you for support 


Gustavo Boregio
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  • Manychat Community Moderator
  • July 11, 2025

@Emin you can unsubscribe them, but they still count for billing.

The only way to permanently delete subscribers is on the PRO plan.


Emin
  • Author
  • Up-and-Comer
  • July 11, 2025

@Emin you can unsubscribe them, but they still count for billing.

The only way to permanently delete subscribers is on the PRO plan.

Why I see only 2 contacts? But it tells me 2788. Where? Where is 2788 contacts? Please help. If I will sure 2788 contacts here I will by pro and delete them. But first please show me all this contacts


Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • July 12, 2025

Go to Settings > Display and uncheck the 'Show only subscribed contacts' option

 


Emin
  • Author
  • Up-and-Comer
  • July 12, 2025

Go to Settings > Display and uncheck the 'Show only subscribed contacts' option

 

Thanks 


ammarabudib
  • Up-and-Comer
  • November 21, 2025

I deleted contacts in free plan
I want restore all contacts but i cant that
I just can see counts for total contacts, how i can restore?

 

Note: i deleted contacts in free plan, now i am using trial plan