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failure to renew subscription

  • February 16, 2026
  • 2 comments
  • 46 views

Suman maurya

I’ve been using Manychat since last 3 months everything was smooth, but now I’m trying to renew my subscription since last 2 days nothing is happening, I’m not getting OTP

 

tried using multiple cards nothing is happening, it’s really really important for me to fix this asap, pls anyone help me out. 
 

I have raised a ticket but still I’m so stressed 

Best answer by Gustavo Boregio

Hey ​@Suman maurya support is your best resource here, they’re the only ones capable of helping with billing issues.

Having said that, try clearing your cookies or trying from a different browser or computer. This sometimes solves random issues like what you’re facing.

Hope this helps!

2 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • Answer
  • February 16, 2026

Hey ​@Suman maurya support is your best resource here, they’re the only ones capable of helping with billing issues.

Having said that, try clearing your cookies or trying from a different browser or computer. This sometimes solves random issues like what you’re facing.

Hope this helps!


cata_rendon
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  • Community Moderator
  • February 19, 2026

Hi ​@Suman maurya , as ​@Gustavo Boregio said is better for you to contact support, here is a guide on how to do it:  How to get support from Manychat – Manychat Help