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Hi everybody!

It’s Natalia from the ManyChat Product team 🙌

We’ve got something exciting to share—introducing the Suggested Questions feature for TikTok automation! 🎉

This little gem helps you kick off conversations by answering 3 frequently asked questions right in your TikTok DMs. Say goodbye to awkward blank messages and hello to smoother chats! 🚀

Here’s how to set it up:
1️⃣ Head over to TikTok Channel > Settings > Suggested Questions
2️⃣ Add your questions
3️⃣ Let the creativity flow with your first DM!

We can’t wait for you to try it out. Let us know what you think—we’re all ears!

Cheers,
Natalia

 

 

What are people using for questions?

I’m  a course creator and teach herbalism.  I have great freebie opt ins, but  also get loads of people asking for personalized healthcare advice, which I don’t provide.

So, just curious what others are using with this new feature.

Hey ​@Mevlin8or! Great question :)

Usually, other users tend to set up those questions to reply to frequently asked ones. In your case, you could try something like: 'Do you offer personalized healthcare advice?' When your follower clicks on it, they'll instantly get a response letting them know you don’t provide that service.

This should really help streamline things and save you a ton of time. 

Do you think this is something you would use?

 

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