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We’re rolling out Labels Beta, available exclusively for Inbox subscribers! 🎉 This update lets you organize your conversations more effectively by setting custom conditions that automatically apply labels — so you can stay on top of what matters most. 

 

🌟 Key Benefits: 

- Keep your Inbox organized with clear, custom labels

- Prioritize important conversations automatically based on your rules: tags, custom fields and many more

- Save time managing chats and find what you need from one glance on your feed

 

🔥 Key Features: 

- Create labels to categorize conversations (e.g., Leads, Support, Orders)

- Use conditions (like Tags, Verified on IG or channel type) to apply labels automatically

- Filter and view conversations by label inside your Inbox

- Admins can edit or remove labels anytime to adjust your workflow

 

Learn more about it here

 

🖱️ Get Inbox organized in a few clicks! Let us know in the comments your thoughts. 

 

You can also share your feedback with our Product team: you can either book a call or share a feedback with this form

Great progress!

You could have used tag options to display them there, even though you can configure a condition, we'll have to replicate each tag again.

Another option that has been requested several times for use in tags is color options. Since you probably won't add this option to the tag, as you created this new option, you could include the color option, as it's better for quick identification.

Since it's in Beta, you could include this option.