Hey @gigamesh  check this case study: https://manychat.com/blog/roma-by-rochi/

It’s from a couple years ago, but this still works perfectly!

I’m the person who created this logic mentioned in the case study, feel free to DM me if necessary.

Hi Gustavo -

I’m not seeing a “Story Mentions Trigger” as an option. The only trigger for stories is “User replies to your story”.

Maybe that option used to exist but has been removed for some reason?

Hey @gigamesh yes, Manychat has been renaming some stuff.

“User replies to your story” is the one you’re looking for ;)

I’m sorry but I don’t think that’s correct. Replying to a story is much different than sharing a reel as a story to their own feed. I need something that can boost virality. Story replies does not do that.

Hey @gigamesh sorry, I replied quickly and got mixed up!

If you go to Settings > Instagram you’ll see the ‘Story Mention Reply’ option.

This is what we used on the case study.

So, if the user creates a story on their IG (has to be a story, not a reel), AND they mention your account, then you can trigger this automation.

Amazing, thank you!!

Hey @Gustavo Boregio is it possible to limit this automation to only the first time someone mentions my account? I don’t want to spam people who already saw the message. 

Yes @gigamesh 

You can tag whoever got the message, and before sending it you add a condition that checks if the person has the tag or not.

How do I add a condition before the message is sent? Based on the builder, it looks like its only possible to add a condition as a next step after the first message. 

Like this:

If you ever want to discuss strategies or need help settings these things up lmk that I also do consulting and am also an agency ;)

much appreciated!!