Beginner Help: Setting up comment -to-DM for Book and Course leads

Keep the first DM simple and avoid sending a link right away. Let the user tap a button first, then send the link. Also, use one clear keyword per offer and test each flow from a second account before going live.

Hi ​@Integrity444LTQS 

Welcome to Manychat,  here are a few tips for setting this up right:

1. Don't reuse the same keyword across different organic posts. If BOOK triggers on multiple posts, you won't be able to tell which one actually drove the comment. Give each post/offer its own distinct keyword.
2. Set up a pre-flow for each keyword so you can track where users are coming from — tag or set a custom field the moment the automation fires . That's what lets you see later which post or offer actually converted.
3. Always include a button in the first message, and give people a reason to tap it — don't just drop information, give them something to interact with.
4. Avoid putting a URL in the very first message. Spread the flow across at least two messages so it reads like a conversation rather than a broadcast — a short intro/question first, then the link once they've engaged.
5. Be explicit with instructions at every step so people always know what to do next inside your bot

Hope this helps

Cata Rendon