Hi
I’m trying to get back on manychat, as I haven’t been on there in a long while. I logged back in and it asked to verify the codes ( to prove I’m human) - which I did and I keep doing, but it never proceeds. I am sure that I see the alphabets/numbers well.
how do I rectify this so I can proceed and begin using manychat
+5Hi
Since you're entering the code correctly and it still doesn't go through, trying again on the same page probably won't change anything. I'd test it this way:
1. Open Manychat in an incognito window or a different browser and log in there. If it works, clear the cache and cookies in your usual browser and try again.
2. If it gets stuck there too, turn off any VPN and temporarily disable your antivirus while you log in. You can also try a different connection, like your phone's data, to rule out your network.
3. If it still doesn't go through, I'd contact Support so they can check it on their side:https://help.manychat.com/hc/en-us/p/get_support_page
Hope this helps!
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