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First-time posting

  • August 19, 2026
  • 1 comment
  • 7 views

Destined To Publish

Hi I don’t even know how to ask this question.

I signed up with the FREE account and it gave a 14 day trial. We linked my Instagram account with this one. I talked to the person handling my social media and she suggested that we upgrade to the $14 subscription and I did. And now we are trying to link my Facebook account. The account links fine but she is having trouble adding the automation to the video. When she tries to link it takes her to the payment page. So I don’t know how or even if I need to make my payment in order for everything to work?

1 reply

rodrigo_silvano
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  • Community Moderator
  • August 19, 2026

Hey ​@Destined To Publish 

Welcome to the Manychat Community! 🙌🏼

 

When you try to do something on Manychat and the payment page pops up, it means that you are using a feature that is not available on your plan. That said, you may need to upgrade your plan to be able to build the automation you want.

 

You can read more about the Essential Plan here: https://help.manychat.com/hc/en-us/articles/25800276116508-Essential-plan