My delivery has gone drom 34% to 1,6
I’m missing out on a lot of orders.
How can I fix this?
Question
Horrible delivery.
+7
Hi Gustavo, thanks for reaching out.
It’s the delivery for facebook messenger. I have a key word trigger setup on my facebook that is supposed to send a message to the customer, once they answer it should send the link. but the delivery rate of the first message is 2,3. The send rate is 100%
From 1217 messages send only 28 actually arrived.
+7That’s weird.
Talk to support and check the link you have.
Sometimes Meta will block affiliate links or links to sites they consider unsafe/inappropiate/etc…
How do I talk to support? I already did that and got a support ticket but they never reached out.
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