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Question

please help

  • September 14, 2026
  • 2 comments
  • 6 views

Rijs

when trying to send messages I get this notification. also my facebook automated messages are not all send. only 84 of about 500 comments actually are send a message

2 replies

Rijs
  • Author
  • Up-and-comer
  • September 14, 2026

also how do I contact the support directly?

 


Fabio Gaulke
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  • Community Moderator
  • September 14, 2026

Hello ​@Rijs!

 

You can check this article with information on how to verify and fix the main Facebook integration issues: https://help.manychat.com/hc/en-us/articles/14281438557468-Can-t-connect-Facebook-to-Manychat

 

If that does not solve the problem, you will need to open a ticket with support: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

 

Hope this helps! 🙌