Skip to main content

{"0":"Access denied","state":true}

  • March 31, 2026
  • 3 comments
  • 113 views

Vivek Durairaj

For me can not log in {"0":"Access denied","state":true} and my ticket number [#475916], created ticket almost 2days, still no response from manychat. What type of service is this. Wasting time and looking for mail. Paid for pro, now looking for mail not doing my job

3 replies

Fabio Gaulke
Forum|alt.badge.img+3
  • Community Moderator
  • March 31, 2026

Hi, ​@Vivek Durairaj!

In 90% of the cases, this error means that your account got banned from Manychat.

 

And that only happens if you violate Meta or Manychat’s terms of use/ policies.

 

If you already opened a ticket to Manychat’s support, they will get in contact with you with additional information.


Vivek Durairaj
  • Author
  • Up-and-comer
  • April 1, 2026

I didn't get banned from meta, then how you can terminate my account from manychat 

 


Fabio Gaulke
Forum|alt.badge.img+3
  • Community Moderator
  • April 2, 2026

I didn't get banned from meta, then how you can terminate my account from manychat 

 

Manychat just uses Meta’s API and integrations to offer its services. This means that you could get banned from Manychat and still keep your Business Manager intact.

Take a look at Manychat’s ToS. If you infringe something described there, they can immediately end your account: https://manychat.com/legal/tos#7.-prohibited-uses