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1 automation stopped working (after a month)

  • July 27, 2025
  • 4 replies
  • 34 views

josefinemk

I have one automation and it’s been working for about a month now. Over the past 5 days it started only sending the automation to some people and then over the past 2 days, it hasn’t sent a DM to anyone.

It’s just this one automation and I have gone in to check that everything looks fine in there. All other automations are working just fine.

Side note -- I have NOT touched this automation in the past month, so I think it’s just a glitch with this specific one!

4 replies

Aafia Umair
  • Message Musketeer
  • 126 replies
  • July 27, 2025

@josefinemk refresh your manychat permissions and then try...


josefinemk
  • Author
  • Up-and-Comer
  • 4 replies
  • July 27, 2025

Hey ​@Aafia Umair , I already tried that and it didn’t work. It’s so weird that it just seems to be one of the automations. I have +20 different ones!


Aafia Umair
  • Message Musketeer
  • 126 replies
  • July 27, 2025

@josefinemk recheck your trigger or troubleshoot…

If you need any more help contact me.


josefinemk
  • Author
  • Up-and-Comer
  • 4 replies
  • July 28, 2025

I’ve already rechecked my trigger! It’s super odd 😅