Has anyone experienced this? I have a post where they can comment 2 different keywords and only one trigger is getting DM’d to them. Whichever key word they comment first gets sent. Even when they comment the 2nd key word on a different line it doesn’t go through. Any thoughts on how to fix this?? Thanks!
Solved
2 comments at a time don't work
Best answer by rodrigo_silvano
Hey,
The first chosen keyword by the user will be activated. The second one will not.
You can see more details here:https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JPFSG1S0Q0924HVRVYC0J6
+4Hey,
The first chosen keyword by the user will be activated. The second one will not.
You can see more details here:https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JPFSG1S0Q0924HVRVYC0J6
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