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2 Factor Authentication on IG Not Working

  • July 2, 2026
  • 1 comment
  • 13 views
11kmpersecond

First my 2 factor text message is not coming in and then when I use backup code gives me an error: 

 

 

Best answer by rodrigo_silvano

Hey, ​@11kmpersecond 

I’m sorry you’re facing this issue. To be able to get help, you need to contact Meta support.

Here’s an article to help you with this: https://www.facebook.com/help/147926301947841/?helpref=related_articles

    1 reply

    rodrigo_silvano
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    • rodrigo_silvano
    • Community Moderator
    • Answer
    • July 3, 2026

    Hey, ​@11kmpersecond 

    I’m sorry you’re facing this issue. To be able to get help, you need to contact Meta support.

    Here’s an article to help you with this: https://www.facebook.com/help/147926301947841/?helpref=related_articles

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