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Question

24 Hour Funnel?

  • June 8, 2026
  • 2 comments
  • 16 views

edgarv

I am running the same funnel for years; an initial sign up and and two week series of email and SMS messages encouraging people to redeem the offer. 
However, Manychat now won’t let me save the funnel with a warning message: “Set Delay duration of less than 24 hours for delivering the next messages”

I have 4 email and two SMS messages timed to drip out over the next 2 weeks after a person registers. I set them all to 23 hours to test, but I keep getting the same error message.
Is this telling me I have to send all messages within a 24 hour window? 
Makes no sense and defeats the purpose of a Manychat funnel if I only have 24 hours to complete the funnel. 
What is going on? 
Can anyone clarify this for me? 
I’ll modify my winning funnel accordingly but I don’t know in which direction I’m allowed to go now. 
Help please.

 

2 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • June 8, 2026

Hey ​@edgarv this looks like a bug!

If you’re only sending SMS and Emails after the 24 hours please go ahead and report it to Manychat.

I’ll make sure they see your comment also.


edgarv
  • Author
  • Up-and-comer
  • June 8, 2026

Awesome! I was baffled since Manychat was treating emails and SMS messages as if they were Messenger messages. I will report this to Manychat. 
Thank you for your quick and helpful response. 
Edgar