Hi all,
Pretty new to MC; been setting up some Instagram automations and came across a challenge.
I’m trying to set up a funnel that sends an automated follow-up message 48 hours after the first message. However, I’m being told I can’t do anything over 24 hours. Which makes this funnel pretty useless.
ChatGPT says it’s a setting related to my FB/IG, but I don’t see it. Is this because I don’t have a verified account or something..?
Solved
24-hour limit on (Smart Delay) IG messages
Best answer by Gustavo Boregio
Hey
Here’s some more documentation on the topic: https://help.manychat.com/hc/en-us/articles/14281199732892-How-to-send-messages-outside-the-24-hour-and-7-day-windows-in-Messenger-and-Instagram
The solution is to go multi-channel. Email, SMS, WhatsApp. And keep communications going there.
+6Hey
Here’s some more documentation on the topic: https://help.manychat.com/hc/en-us/articles/14281199732892-How-to-send-messages-outside-the-24-hour-and-7-day-windows-in-Messenger-and-Instagram
The solution is to go multi-channel. Email, SMS, WhatsApp. And keep communications going there.
Darn ChatGPT!
Thank you, brother. This is REALLY helpful.
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