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$99 Team payment - access to Messenger and Instagram?

  • March 17, 2026
  • 2 comments
  • 20 views
Alex Hall Coaching

Hi guys

I have just paid the $99 subscription to add a team member as an inbox agent. but they can only get full inbox permissions in EITHER instagram or messenger, not both?

Does the $99 not give them access to all my connected account inboxes?

Best answer by Gustavo Boregio

​@Alex Hall Coaching it gives access to ALL Channels that you have connected to this particular Manychat account.

If you have IG and Messenger connected, then yes, it gives them access to both.

Now if your channels are connected to different Manychat accounts, then you’d need a $99 subscription for each of them.

    2 replies

    Gustavo Boregio
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    • Gustavo Boregio
    • Community Moderator & Expert
    • Answer
    • March 17, 2026

    ​@Alex Hall Coaching it gives access to ALL Channels that you have connected to this particular Manychat account.

    If you have IG and Messenger connected, then yes, it gives them access to both.

    Now if your channels are connected to different Manychat accounts, then you’d need a $99 subscription for each of them.

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      Alex Hall Coaching

      Thanks ​@Gustavo Boregio I think it was something I was misunderstanding as it’s working correctly - thank you!

       

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