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Question

A.I Steps Randomly stopped working

  • December 14, 2024
  • 4 replies
  • 64 views

mags daddy

Setup an A.I automation step yesterday. Worked well all night , this morning I woke up and its been broken for 2 hours now. Same automation step works when connecting to a different IG account. Any ideas?

4 replies

mags daddy
  • Author
  • Up-and-Comer
  • December 16, 2024

Still not solution , keeps working and then randomly not working whenever it decides. Seems like AI step is an unreliable step that doesnt work at scale.


Fabio Gaulke
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  • Manychat Community Moderator
  • December 16, 2024

Hey, ​@mags daddy!

 

That's probably some permissions issue.
Take a look at this article and check if everything is as it should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Also, I'd suggest opening a ticket to the support team: Manychat Help

 

Hope this helps!


mags daddy
  • Author
  • Up-and-Comer
  • December 17, 2024

Hey, ​@mags daddy!

 

That's probably some permissions issue.
Take a look at this article and check if everything is as it should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Also, I'd suggest opening a ticket to the support team: Manychat Help

 

Hope this helps!

Made a ticket several days ago nothing yet as far as solution they are still investigating. Weird how it works and then randomly stops

 


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • December 17, 2024

Made a ticket several days ago nothing yet as far as solution they are still investigating. Weird how it works and then randomly stops

 

 

Hope they find the issue as soon as possible! 🙏