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Question

about billing price

  • March 17, 2026
  • 0 comments
  • 7 views

jenna lee

Hi,

I am trying to subscribe to the Pro plan, which is advertised as starting at $15/month. However, on the checkout page, the total amount shows as $31.70.

I currently have 0 contacts in my account, so I should fall into the lowest tier (0-500 contacts). I don't understand why the price has more than doubled.

Could you please check my account and let me know why this is happening? I want to make sure I’m not being overcharged before I complete the payment.

Thank you.