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Accidentally gave wrong keyword for auto-dm link, over 200 commenters didn't receive DM; is it possible to fix this?

  • May 24, 2025
  • 1 reply
  • 20 views

lookatthisgraf

I made a post for my company telling people about a live debate coming up on Sunday. I told people to comment “DEBATE” to get a link in their DMs to the livestream. But then while setting up the automation I brainfarted and made the keyword “WATCH” instead. I fixed the keyword when I noticed the mistake several hours later, but over 200 people commented the incorrect keyword before I noticed. None of them got a DM. Is there any way I can get the link to all those people’s DMs without manually going through all 200+ of them and sending the same DM over and over?

Best answer by Gustavo Boregio

@lookatthisgraf unfortunately no, you cannot have the automation trigger for these people who already commented.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • May 26, 2025

@lookatthisgraf unfortunately no, you cannot have the automation trigger for these people who already commented.