Can I connect two different Instagram accounts to the same Essential plan as my two channels?
Is the 250 Active Contacts monthly limit shared across both channels?
Question
accounts
+5Hi Amanda channel count: yes, that should work. Essential gives you 2 channels total and the docs don't restrict it to different platform types, so two Instagram accounts should count as your 2. I'd double check with Support before committing since that exact scenario isn't spelled out explicitly.
Contacts: it's shared, not per channel. The 250 Active Contacts is one pool for the whole account, so both accounts draw from the same 250.
https://help.manychat.com/hc/en-us/articles/25800276116508-Essential-plan
https://help.manychat.com/hc/en-us/articles/25800323349020-Active-Contacts
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