Skip to main content
Solved

Action to send a whatsapp message to another phone number

  • July 26, 2025
  • 7 replies
  • 65 views

Mikeymike

how to add such an action? thnx

Best answer by rogerioaraujo

I had understood that you were trying to send a message to a different contact.

If in your use case you're trying to send a message to the same contact, but through a different channel (WhatsApp), you can follow the recommendation in this other post:
https://community.manychat.com/general-q-a-43/i-need-to-send-wa-message-to-people-who-comment-on-instagram-post-6790

However, if you're trying to send a message to another person (a different contact) on WhatsApp, then you'll need to follow the process I mentioned in my previous messages.

7 replies

rogerioaraujo
Forum|alt.badge.img+2
  • Flow Scholar
  • 495 replies
  • July 26, 2025

Hello ​@Mikeymike ,
To achieve this, you'll need to add a step with an external request to the Manychat API, sending a flow to the other contact.

The first step is to create a separate flow that contains the message you want to send to that contact.

Then, in your current flow — where you want to trigger this message — add an external request block to send the flow to the other contact.

You’ll need the contact’s ID for this. You can store it in a custom field or in a bot field. If it’s always the same contact, you can also insert the ID manually in the external request block.

Here’s a screenshot showing the configuration:
 

 


Mikeymike
  • Author
  • Channel Explorer
  • 33 replies
  • July 26, 2025

Hi, Thanks for your message. When you say ‘Contacts ID’ you mean phone number?


Mikeymike
  • Author
  • Channel Explorer
  • 33 replies
  • July 26, 2025

or they have to be another manychat user?


rogerioaraujo
Forum|alt.badge.img+2
  • Flow Scholar
  • 495 replies
  • July 26, 2025

It must be the ManyChat ID. If this contact is not yet registered in ManyChat, you’ll need to create it first. Only after that will you be able to send the flow that delivers the message.

 

 


Mikeymike
  • Author
  • Channel Explorer
  • 33 replies
  • July 26, 2025

Has to be a Manychat user? What about this question? Whats the difference?

 


rogerioaraujo
Forum|alt.badge.img+2
  • Flow Scholar
  • 495 replies
  • Answer
  • July 26, 2025

I had understood that you were trying to send a message to a different contact.

If in your use case you're trying to send a message to the same contact, but through a different channel (WhatsApp), you can follow the recommendation in this other post:
https://community.manychat.com/general-q-a-43/i-need-to-send-wa-message-to-people-who-comment-on-instagram-post-6790

However, if you're trying to send a message to another person (a different contact) on WhatsApp, then you'll need to follow the process I mentioned in my previous messages.


Mikeymike
  • Author
  • Channel Explorer
  • 33 replies
  • July 31, 2025

Hi,

Just to recap the use case: When a user (=contact?) finishes the chatbot flow, i want to send a message to my whatsapp number to tell me. So i found my API id and entered it into bearer. what to put into subscriber id? thnx