Hello,
I send DM to people who comment on my instagram post and ask for GSM number. Than my flow jumps to another flow to send a WhatsApp message. But it's not working. Is it possible to do such thing? Regards
Hello,
I send DM to people who comment on my instagram post and ask for GSM number. Than my flow jumps to another flow to send a WhatsApp message. But it's not working. Is it possible to do such thing? Regards
If you need any help for this, lets contact me.thanks.
Hello
Yes, it’s absolutely possible to do that. In your first flow, where you collect the user's phone number, make sure the "WhatsApp" option is selected, just like in the screenshot below:
After collecting the WhatsApp number, direct the user to the flow that contains the message you want to send.
Important: since this message is intended for a user who hasn't interacted with you on WhatsApp yet, you first need to create a message template. This template must be approved by Meta, and only after approval will you be able to select it in your flow.
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