When I program my bot on the manychat app on my phone, for my Instagram account, I want it to send photos to the person it's talking to. When I click on Upload image, nothing happens and I've tried adding the URL of the photo, but that doesn't work either.
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Hey
Did you try to send a small, JPG image? I just tested and it worked.
There are some limitations on formats and sizes of images accepted in IG, so that’s probably what’s causing the issue.
Still, I recommend you open a ticket at https://help.manychat.com so they can tell you exactly what the restrictions are (and also improve the app so it tells you that the image you’re trying to send can’t be sent).
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