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adding a clickable link on tik tok messages sent by commenting a trigger word

  • June 24, 2025
  • 4 replies
  • 348 views

WaelDocuments

Please add a way to send clients dms whenever they comment a certain word please can it be possible?

Best answer by rodrigo_silvano

Hey, ​@sajithmohan 

At the moment, it is only possible to trigger an automation based on DM’s. However, Manychat is working closely with TikTok to bring us more features (like comment-to-dm triggers).

You can check this info here: https://help.manychat.com/hc/en-us/articles/17961702404892-Use-cases-and-strategies-for-TikTok-automations-on-Manychat#h_01JHQAGC3F3F8TX96C99VZD76R

 

Feel free to follow this community frequently (or all Manychat social platforms) to let you know when more features are available 🙌🏼

4 replies

sajithmohan
  • Channel Explorer
  • 13 replies
  • June 25, 2025

Hi,

Yes, it is possible and here’s a detailed guide on how to do it:

https://manychat.com/blog/how-to-use-tiktok-automation-to-turn-comments-into-conversations/

Please feel free to let me know if you have questions.

Sajith


sajithmohan
  • Channel Explorer
  • 13 replies
  • June 25, 2025

Oh, for adding clickable links; you may need to send a message first and then send the second message with clickable links.


rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • June 25, 2025

Hey, ​@sajithmohan 

At the moment, it is only possible to trigger an automation based on DM’s. However, Manychat is working closely with TikTok to bring us more features (like comment-to-dm triggers).

You can check this info here: https://help.manychat.com/hc/en-us/articles/17961702404892-Use-cases-and-strategies-for-TikTok-automations-on-Manychat#h_01JHQAGC3F3F8TX96C99VZD76R

 

Feel free to follow this community frequently (or all Manychat social platforms) to let you know when more features are available 🙌🏼


sajithmohan
  • Channel Explorer
  • 13 replies
  • June 25, 2025

Thanks for the clarification here ​@rodrigo_silvano.